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The 2022-2023 AmeriCorps Program Director Manual
A Resource for State Program Directors
August 2022
• Welcome Statement
• Serve Illinois Staff
• Purpose of the Manual
Unit 1: Program Management (Page 7)
Chapter 1 National Service and Serve Illinois (Page 8)
• Serve Illinois Commission
• Training and Technical Assistance
• State and Regional Volunteer Conferences
Chapter 2 Program Compliance (Page 13)
• Compliance
• Governing Documents and Regulations
• Progress Reports
• Final Reports
• Staff Time Keeping and Time and Effort Reporting
• Deductions to Living Allowance
• Sustainability
• My AmeriCorps, eGrants, and EGrAMs
• Record Retention
Chapter 3 Program Startup (Page 25)
• Recruitment
• Required Staff Training
• Position Descriptions
• Screening and Interviewing
• Background Checks
• Nondiscrimination Laws
• AmeriCorps Branding
• Member Slots
• Tutoring Requirements
• Living Allowance
• Segal AmeriCorps Education Award
• Prohibited Activities
• Non-Duplication and Non-Displacement
• Allowable Activities
• National Days of Service
Chapter 4 Program Monitoring (Page 51)
• Purpose of Program Monitoring
• Monitoring Visits
• Preparation
• High-Risk Programs
• High-Risk Site Visits
• Desk-Based Monitoring
• Member File
• Recruitment/Retention
• Program Close-Out
• Program Evaluation
Unit 2: Member Management (Page 62)
Chapter 5 Member Supervision and Responsibilities (Page 63)
• Member Orientation
• Member Service Agreement
• Other Required Documents
• Member Policy and Procedure Manual
• Member Status
• Member Supervision
• Grievance Procedure
• Drug Free Workplace
• Worker’s Compensation
• Wage Garnishment
• Member Timesheets
• Child Care Benefit Program
• Health Care Coverage
• Loan Forbearance/Interest Accrual
• Continual Training of Members
• Illinois Disaster Corps
• Military Service
• Member Death or Injury
• Performance Reviews
Chapter 6 Public Assistance Programs (Page 83)
• Supplemental Nutrition Assistance Benefits (SNAP)
• Public Housing
• Unemployment Benefits
• Public Assistance Programs
• Supplemental Security Income
Unit 3: Fiscal Management (Page 86)
Chapter 7 Reporting and Records Retention (Page 87)
• Match
• Budget Modifications
• Fiscal Reports
• Online Resources
• AmeriCorps Glossary